Intruduction
This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services related to travel business payment processing, merchant services for travel agents, and tour operator payments. We are committed to maintaining the confidentiality and security of your data and ensuring full transparency regarding how it is handled.
Our services are specifically designed for travel industry professionals, including travel agents, tour operators, booking agencies, and vacation service providers. By using our website, payment systems, and point-of-sale tools, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information from you when you register for our services, complete transactions, interact with our support team, or visit our website. The types of data we collect include:
-
Personal Information: Name, email address, phone number, business name, and billing address.
-
Financial Information: Bank account details, credit card numbers, and other payment credentials required to facilitate merchant services for travel agents and tour operators.
-
Transaction Details: Payment history, chargeback records, and customer interactions related to vacation booking payment gateways.
-
Device & Usage Data: IP address, browser type, operating system, access times, and website interaction behavior.
This information helps us tailor services such as POS for travel agencies and other travel-specific merchant solutions.
How We Use Your Information
We use your information for the following purposes:
To Process Transactions: Facilitate secure, accurate, and compliant travel business payment processing and manage recurring billing for travel services.
To Provide Services: Set up and maintain merchant accounts, point-of-sale systems, and access to global travel payment solutions.
To Enhance Security: Protect our users and systems from fraud, unauthorized access, and abuse.
To Improve Our Offerings: Analyze usage data to improve the performance and features of our tour operator payment services and vacation booking payment gateway.
To Provide Support: Deliver 24/7 technical and customer assistance tailored to the travel industry.
User Rights and Choices
You have the right to:
Access and review the personal information we hold about you.
Request corrections or updates to your data.
Request deletion of your account or data, subject to applicable regulations.
Opt-out of certain data uses, such as marketing communications.
To exercise any of these rights, please contact our support team. We are committed to ensuring you retain control over your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
Email: [email protected]
Phone: (301) 245-0850