Category: Chargebacks

Chargebacks are not just a “payments problem” for travel agencies—they’re a revenue, reputation, and operations problem. A single dispute can wipe out margin on a booking, trigger non-recoverable supplier costs, and raise your chargeback ratio high enough to threaten your merchant account.  In the travel category, disputes spike because plans...

Travel chargebacks are one of the most expensive “silent leaks” in lodging revenue. They don’t just reverse room revenue—you also lose interchange/processing costs, pay dispute fees, risk higher fraud monitoring thresholds, and spend staff time chasing documents.  Worse, travel chargebacks often spike after peak seasons, weather disruptions, large events, and...